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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo De Las Garzas #1, Ixtapa (Guerrero), Mexico, 40880

Ixtapa Palace features three swimming pools, including a family pool with aqua sports facilities and a swim-up bar. This 4-star family-friendly hotel offers a nightclub, extensive fitness amenities, and a water park. Enjoy free WiFi and direct beach access in Ixtapa (Guerrero) hotel.

Rooms & Amenities

Ixtapa Palace offers 210 air-conditioned accommodations, accessible via exterior corridors. Each room is equipped with safes, coffee/tea makers, and select rooms feature a seating area.

Dining Options

On-site dining includes Tiburón de la Costa for fresh seafood and Emilio's Pizzeria, known for its wood-smoked pizzas. The hotel also has a poolside bar for drinks and casual dining.

Leisure Activities

Recreational opportunities at Ixtapa Palace include a fitness center, tennis courts, mini-golf, and a sauna. Adventurous guests can take advantage of activities like basketball, aerobics, and racquetball.

Services & Local Area

Additional amenities include a 24-hour front desk, dry cleaning services, and a tour desk. Ixtapa Palace is located near local attractions such as Ixtapa Golf Course and Marina Ixtapa, with many shops within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
445 sq. feet 
Bed options:
1 Double bed
Garden view
Shower
Bathtub
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Senior Suite
Max:
4 persons
585 sq. feet 
Bed options:
1 Double bed
Garden view
Shower
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Ixtapa (Guerrero) 1.0 mi
Airports
Ixtapa-Zihuatanejo International (ZIH) 11.9 mi
Lazaro Cardenas (LZC) 59.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Currency exchange
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Tennis court
  • Table tennis
  • Mini golf
  • Yoga class
  • Aerobics

Services

  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables

Children

  • Children's pool
  • Water slides
  • Children's play area

Spa & Leisure

  • Plunge pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Beauty treatment
  • Massage
  • Open-air bath
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Dining table

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Paseo De Las Garzas #1, Ixtapa (Guerrero), Mexico, 40880
Map view
Paseo De Las Garzas #1, Ixtapa (Guerrero), Mexico, 40880
Nearby
La Chole
Xihuacan Museum and Archeological Site
1800 ft
Island
Ixtapa Island Escape
1800 ft
Mall
Los Patios Mall Ixtapa
1800 ft
Merza Ixtapa
1800 ft
Av Universidad 203
Peter Gray Art Museum
1800 ft
Ixtapa Day Trips
1800 ft
Restaurants
El Tiburon de la Costa
300 ft
Calle Principal
Emilio's Pizza
500 ft
Paseo de las Garzas local 2 y 2a Centro Comercial Ixsol
Ruben's Hamburgers
800 ft
Andador Punta San Esteban Flamboyant Mall
The Blue Shrimp
800 ft
El Camaron Azul Plaza Ixtapa
Armandos Lobster House
800 ft
Paseo de Ixtapa
Kraken Chef
1000 ft
Blvd. Paseo Ixtapa In front of sunscape Dorado Pacifico
Raffaello Restorante Italiano
1100 ft
Paseo de Ixtapa Junto a Santander
Ata Sushi Bar
1200 ft
Paseo de Ixtapa Plaza Raffaello local B junto a banco Santander suc. Ixtapa Calle Pedro Ascencio junto al bar Bandidos a un costado de la iglesia del centro suc. Zihuatanejo
Lalo's House
900 ft
Boulevard Ixtapa Zihuatanejo
dal Tuscano
900 ft
Ixtapa shopping center
Smoke Shack
1000 ft
Blvd Paseo Ixtapa

Reviews and Ratings

Reviews from guests about their experience.
76%
loved their spa retreat and can’t wait to return.
Well-maintained grounds
Comfy beds
Inconvenient beach access
Older rooms
7.6/10
Very good
Rooms
7.0
Location
8.4
Service
9.0
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
4/5 based on 218 reviews
7.2
7.2/10 based on 279 reviews
#12 of 23 hotels in Ixtapa based on Tripadvisor
Charles
United States of America, March  2025
7.6/10

I recently spent two weeks at Ixtapa Palace and had a really nice time overall. The rooms were clean and comfortable, and I appreciated the friendly service from the staff. I loved the location, which made it easy to explore nearby restaurants and shops. However, I was a bit disappointed that the resort isn't directly on the beach, and some amenities like breakfast and Wi-Fi could be improved.

Rooms
7.0
The rooms were clean and comfortable, with daily maid service. However, the layout of some rooms can be confusing, as there were two doubles on the main floor and a king upstairs in a two-story setup.
Service
9.0
The service was courteous and the staff was incredibly helpful, always ready to assist with any requests. They also spoke English well, which made communication easy.
Location
8.0
The location was excellent for exploring the area, just a short walk from many dining options and close to the downtown area. Although it was about a block in from the beach, it had easy access to local public transportation.
Dining
6.0
The dining experience at the on-site restaurant was decent, but it would have been great if more breakfast options were available earlier in the morning.
Facilities
8.0
The resort features multiple pools, which were enjoyable, and the overall amenities were well-maintained.
Susan
United States of America, January  2025
8.2/10

The resort is a peaceful getaway with a welcoming atmosphere, just a short walk from the beach. The three pools and well-equipped gym were enjoyable, and the on-site restaurant served good food, although it had limited hours. The staff went above and beyond to ensure a great stay. However, some areas could use improvements, like the aging facilities and limited dining hours.

Rooms
8.0
The rooms were older but well-equipped with a kitchenette featuring a microwave, fridge, and sink. They were clean, comfortable, and the staff took excellent care of them.
Service
10.0
The staff at the resort were amazing, very accommodating, and always friendly, helping with everything I needed.
Location
9.0
The location was great, about a block from the beach and close to numerous shops and dining options, making it very convenient.
Dining
7.0
The restaurant had delicious food, but it would have been nicer if it had longer hours, as it closed early and skipped breakfast during the off-season.
Facilities
7.0
The facilities included three pools, which were enjoyable, but I did notice some issues like not enough chairs at the main pool. Overall, the amenities were decent.
Mark
United States of America, December  2024
6.0/10

My stay at the hotel was a bit of a mixed bag. While the staff was incredibly friendly and the on-site restaurant was great, the maintenance issues in the room and the overall condition of the facilities were disappointing. The location was decent with a short walk to the beach, but some amenities weren’t up to par, which affected my experience. The cleanliness was appreciated, but I expected more from a hotel in this price range.

Rooms
5.0
The room I stayed in had several maintenance issues, including a broken sliding door and a peeling shower tub. It was clean overall, but not up to four-star standards.
Service
7.0
The staff were friendly and helpful throughout my stay, but management could have done a better job addressing maintenance requests.
Location
8.0
The hotel is conveniently located a short walk from the beach and nearby dining options.
Dining
6.0
The restaurant on-site had a great menu, though it wasn't open for breakfast during my stay, so I had to go elsewhere for coffee.
Facilities
5.0
The facilities, particularly the pool, need improvement as there was mold present, which was concerning.
Fred
United States of America, December  2024
8.6/10

I had a wonderful stay at Ixtapa Palace, where the beautiful grounds and three pools made for a fantastic atmosphere. The staff went out of their way to be helpful and friendly, making me feel like a valued guest. However, the beach access was a bit inconvenient, requiring a cab ride to reach it. Overall, it’s a charming resort with a positive vibe that equates to great value for money.

Rooms
8.0
The rooms are older but well-equipped for partial cooking, offering spacious kitchenettes and comfortable accommodations. The beds are very comfortable, and maids come every day to maintain cleanliness.
Service
10.0
The service was absolutely wonderful; the staff was always helpful with whatever I needed and made my stay even more enjoyable.
Location
7.0
The location is great as it's close to shopping and restaurants, but beach access is a downside since you need to take a cab to get there.
Dining
9.0
Dining at the restaurant on-site was fantastic, with a variety of delicious seafood options that I thoroughly enjoyed.
Facilities
9.0
The resort has excellent facilities, including a huge gym and three clean saltwater pools that cater to different needs.
Well-maintained grounds
Inconvenient beach access
Jane
United States of America, November  2024
8.4/10

I had a wonderful experience at Ixtapa Palace Resort! The friendliness of the staff and the clean facilities made my stay enjoyable. The location is fantastic, only a short walk to the beach and with numerous amenities available. However, the dining hours could be a bit more flexible, and some room features could use improvement. Overall, it was a great value for my vacation!

Rooms
7.0
Although I did not stay in the rooms, I got a tour, and they appeared spacious and well-maintained. However, some aspects like kitchen supplies and balcony seating could use upgrades.
Service
9.0
The service was exceptional; the staff was always eager to help and provided a thorough tour of the facilities. They really made me feel welcome.
Location
10.0
The location is perfect! It’s close to shopping, restaurants, and the beautiful Playa El Palmar. I loved that I could easily bike to various attractions.
Dining
7.0
The on-site restaurant served delicious meals, but I found the early closing time a bit inconvenient for dinner.
Facilities
9.0
The resort offers fantastic amenities, including multiple pools, a gym, and fun activities! Everything seemed to be clean and well-maintained.
Friendly staff
Early restaurant closing
Access exclusive early booking discounts.
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Rooms and Guests2 Guests, 1 Room