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From92US$ /night
Check-in
22Dec2025Select date
Check-out
23Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo De Las Garzas, Ixtapa (Guerrero), Mexico, 40880
-
Close to El Palmar Beach
Very good
7.4
/10
3.4
/5

Ixtapa Palace, a 4-star resort rated 7.5/10 on Booking.com, features three swimming pools, a hot tub, and tennis courts. This family-friendly hotel offers a nightclub and mini-golf, along with a range of onsite dining and fitness options.

Rooms & Facilities

Ixtapa Palace offers 210 air-conditioned accommodations with safes and coffee/tea makers, accessible via exterior corridors. Some rooms feature a separate seating area for enhanced convenience.

Dining Options

Dining options include the onsite restaurant Tiburón de la Costa, which serves seafood from local fishermen, and Emilio's Pizzeria, known for its wood-smoked pizzas. Room service is also available.

Leisure Activities

Leisure amenities include an outdoor pool, fitness center, sauna, and a complete waterpark featuring a lazy river and multiple waterslides. Guests can participate in tennis, mini-golf, and various recreational activities.

Services & Local Area

Ixtapa Palace provides a 24-hour front desk, tour desk, and dry cleaning services, along with an onsite minimarket. Guests have access to nearby beaches such as El Palmar and La Ropa for water sports and relaxation.

“This hotel provides a solid value in Ixtapa, prioritizing guest comfort with its spacious and quiet rooms. Although beach access requires a short walk, its location is convenient to local amenities, dining, and transportation. The staff's friendliness elevates the experience, making it a practical base for exploring the area.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
41 m² 
1 Double bed
Shower
Bathtub
Senior Suite
2 persons
54 m² 
1 Double bed
Shower
Bathtub

Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Barber shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Tennis court
  • Table tennis
  • Mini golf
  • Yoga class
  • Aerobics

Services

  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables

Children

  • Board games
  • Children's pool
  • Water slides
  • Children's play area

Spa & Leisure

  • Plunge pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Beauty treatment
  • Massage
  • Open-air bath
  • Public Bath
  • Shallow end

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Dining table

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show more

Dining Onsite

El Tiburón de la Costa invites diners to indulge in authentic Mexican and seafood flavors within a modern, family-friendly setting. The vibrant atmosphere complements the panoramic views, making it an ideal destination for casual meals or festive gatherings.

El Tiburón de la Costa

Mexican, Seafood
Ambiance
Family friendly and modern with outdoor seating options that enhance the dining experience by the pool.
Key Offerings
Signature dishes include fresh ceviche and mouthwatering tacos, perfect for lunch or an afternoon snack. The relaxed environment ensures a welcoming space for families to unwind.
Reservation
No
10:30 AM - 7:00 PM, Monday to Friday

Location

Paseo De Las Garzas, Ixtapa (Guerrero), Mexico, 40880
Map view
Paseo De Las Garzas, Ixtapa (Guerrero), Mexico, 40880
Nearby
La Chole
Xihuacan Museum and Archeological Site
540 m
Island
Ixtapa Island Escape
540 m
Mall
Los Patios Mall Ixtapa
540 m
Merza Ixtapa
540 m
Av Universidad 203
Peter Gray Art Museum
540 m
Ixtapa Day Trips
540 m
Restaurants
El Tiburon de la Costa
80 m
Calle Principal
Emilio's Pizza
150 m
Paseo de las Garzas local 2 y 2a Centro Comercial Ixsol
Ruben's Hamburgers
230 m
Andador Punta San Esteban Flamboyant Mall
The Blue Shrimp
220 m
El Camaron Azul Plaza Ixtapa
Armandos Lobster House
240 m
Paseo de Ixtapa
Kraken Chef
280 m
Blvd. Paseo Ixtapa In front of sunscape Dorado Pacifico
Raffaello Restorante Italiano
320 m
Paseo de Ixtapa Junto a Santander
Ata Sushi Bar
350 m
Paseo de Ixtapa Plaza Raffaello local B junto a banco Santander suc. Ixtapa Calle Pedro Ascencio junto al bar Bandidos a un costado de la iglesia del centro suc. Zihuatanejo
Lalo's House
250 m
Boulevard Ixtapa Zihuatanejo
dal Tuscano
260 m
Ixtapa shopping center
Smoke Shack
290 m
Blvd Paseo Ixtapa
Explore Ixtapa (Guerrero)
Explore Ixtapa: Activities & Dining
Top Attractions
Activities
Dining
Entertainment
Delfiniti of Mexico
11 minutes' walk
Marine park featuring dolphin interactions and shows, ideal for families. Special educational programs available.
Mercado de Artesanias
10 minutes' walk
Vibrant local arts and crafts market offering unique souvenirs and authentic Mexican handicrafts.
Marina Ixtapa
20 minutes' walk
Scenic marina with dining, shopping, and boating activities. Perfect place for afternoon strolls and sunset views.
Ixtapa Island Escape
7 minutes' walk
Beautiful island featuring beaches and hiking trails. Great for day trips filled with relaxation and natural beauty.
Water Sports
20 minutes' walk
Thrilling adventures available at Marina Ixtapa, including jet skiing and paddleboarding. Rental services provided.
Yoga Classes
5 minutes' walk
Relaxing yoga sessions at local studios, perfect for unwinding. Classes available for all skill levels.
El Tiburon de la Costa
1 minute' walk
Casual seafood eatery renowned for its fresh fish tacos. Family-friendly with vegetarian options available.
The Blue Shrimp
3 minutes' walk
Fine dining with a stunning view of the ocean, specializing in shrimp dishes. Reservations recommended for dinner.
Ruben's Hamburgers
3 minutes' walk
Famous local burger joint known for its hearty portions and casual atmosphere. Great for a quick bite.
Paseo de Pescador
60 minutes' walk
Scenic waterfront promenade offering evening entertainment, live music, and a variety of family-friendly activities.
Magic World Aquatic Park
40 minutes' walk
Fun-filled water park featuring slides and pools, suitable for all ages. A great spot for a day packed with excitement.

Getting around
City Centre
Ixtapa (Guerrero)20 min  ·  1.6 km
Airports
Ixtapa-Zihuatanejo International Airport (ZIH)29 min  ·  19.2 km
Lazaro Cardenas, Michoacan (LZC)143 min  ·  95.3 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 218 reviews
7.4
7.4/10 based on 307 reviews
#12 of 23 hotels in Ixtapa based on Tripadvisor
Charles
United States, March  2025
7.6/10

I recently spent two weeks at Ixtapa Palace and had a really nice time overall. The rooms were clean and comfortable, and I appreciated the friendly service from the staff. I loved the location, which made it easy to explore nearby restaurants and shops. However, I was a bit disappointed that the resort isn't directly on the beach, and some amenities like breakfast and Wi-Fi could be improved.

Rooms
7.0
The rooms were clean and comfortable, with daily maid service. However, the layout of some rooms can be confusing, as there were two doubles on the main floor and a king upstairs in a two-story setup.
Service
9.0
The service was courteous and the staff was incredibly helpful, always ready to assist with any requests. They also spoke English well, which made communication easy.
Location
8.0
The location was excellent for exploring the area, just a short walk from many dining options and close to the downtown area. Although it was about a block in from the beach, it had easy access to local public transportation.
Dining
6.0
The dining experience at the on-site restaurant was decent, but it would have been great if more breakfast options were available earlier in the morning.
Facilities
8.0
The resort features multiple pools, which were enjoyable, and the overall amenities were well-maintained.
Susan
United States, January  2025
8.2/10

The resort is a peaceful getaway with a welcoming atmosphere, just a short walk from the beach. The three pools and well-equipped gym were enjoyable, and the on-site restaurant served good food, although it had limited hours. The staff went above and beyond to ensure a great stay. However, some areas could use improvements, like the aging facilities and limited dining hours.

Rooms
8.0
The rooms were older but well-equipped with a kitchenette featuring a microwave, fridge, and sink. They were clean, comfortable, and the staff took excellent care of them.
Service
10.0
The staff at the resort were amazing, very accommodating, and always friendly, helping with everything I needed.
Location
9.0
The location was great, about a block from the beach and close to numerous shops and dining options, making it very convenient.
Dining
7.0
The restaurant had delicious food, but it would have been nicer if it had longer hours, as it closed early and skipped breakfast during the off-season.
Facilities
7.0
The facilities included three pools, which were enjoyable, but I did notice some issues like not enough chairs at the main pool. Overall, the amenities were decent.
Mark
United States, December  2024
6.0/10

My stay at the hotel was a bit of a mixed bag. While the staff was incredibly friendly and the on-site restaurant was great, the maintenance issues in the room and the overall condition of the facilities were disappointing. The location was decent with a short walk to the beach, but some amenities weren't up to par, which affected my experience. The cleanliness was appreciated, but I expected more from a hotel in this price range.

Rooms
5.0
The room I stayed in had several maintenance issues, including a broken sliding door and a peeling shower tub. It was clean overall, but not up to four-star standards.
Service
7.0
The staff were friendly and helpful throughout my stay, but management could have done a better job addressing maintenance requests.
Location
8.0
The hotel is conveniently located a short walk from the beach and nearby dining options.
Dining
6.0
The restaurant on-site had a great menu, though it wasn't open for breakfast during my stay, so I had to go elsewhere for coffee.
Facilities
5.0
The facilities, particularly the pool, need improvement as there was mold present, which was concerning.
Fred
United States, December  2024
8.6/10

I had a wonderful stay at Ixtapa Palace, where the beautiful grounds and three pools made for a fantastic atmosphere. The staff went out of their way to be helpful and friendly, making me feel like a valued guest. However, the beach access was a bit inconvenient, requiring a cab ride to reach it. Overall, it's a charming resort with a positive vibe that equates to great value for money.

Rooms
8.0
The rooms are older but well-equipped for partial cooking, offering spacious kitchenettes and comfortable accommodations. The beds are very comfortable, and maids come every day to maintain cleanliness.
Service
10.0
The service was absolutely wonderful; the staff was always helpful with whatever I needed and made my stay even more enjoyable.
Location
7.0
The location is great as it's close to shopping and restaurants, but beach access is a downside since you need to take a cab to get there.
Dining
9.0
Dining at the restaurant on-site was fantastic, with a variety of delicious seafood options that I thoroughly enjoyed.
Facilities
9.0
The resort has excellent facilities, including a huge gym and three clean saltwater pools that cater to different needs.
Well-maintained grounds
Inconvenient beach access
Jane
United States, November  2024
8.4/10

I had a wonderful experience at Ixtapa Palace Resort! The friendliness of the staff and the clean facilities made my stay enjoyable. The location is fantastic, only a short walk to the beach and with numerous amenities available. However, the dining hours could be a bit more flexible, and some room features could use improvement. Overall, it was a great value for my vacation!

Rooms
7.0
Although I did not stay in the rooms, I got a tour, and they appeared spacious and well-maintained. However, some aspects like kitchen supplies and balcony seating could use upgrades.
Service
9.0
The service was exceptional; the staff was always eager to help and provided a thorough tour of the facilities. They really made me feel welcome.
Location
10.0
The location is perfect! It's close to shopping, restaurants, and the beautiful Playa El Palmar. I loved that I could easily bike to various attractions.
Dining
7.0
The on-site restaurant served delicious meals, but I found the early closing time a bit inconvenient for dinner.
Facilities
9.0
The resort offers fantastic amenities, including multiple pools, a gym, and fun activities! Everything seemed to be clean and well-maintained.
Friendly staff
Early restaurant closing
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 16:00-23:00
Check-out
from 04:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
No internet access available.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
5
Number of rooms:
26
FAQs
About Ixtapa Palace
What are the check-in and check-out times at Ixtapa Palace?
Check-in starts at 16:00, and check-out is by 10:00.
How far is Ixtapa Palace from Ixtapa-Zihuatanejo International Airport?
The hotel is located 20 km from Ixtapa-Zihuatanejo International Airport.
What are the main facilities available at Ixtapa Palace?
Facilities include three swimming pools, a hot tub, a restaurant, a fitness center, and tennis courts.
Is there parking available at Ixtapa Palace?
Free private parking is available on-site, but a reservation is needed.
What dining options does Ixtapa Palace offer?
The on-site restaurant serves seafood cuisine and is open all day, and there is also a poolside snack bar.
What room amenities are available at Ixtapa Palace?
Rooms feature air conditioning, a flat-screen TV, a coffee/tea maker, and free toiletries.
Are there recreational activities available at Ixtapa Palace?
Guests can enjoy activities such as mini golf, tennis, cycling, and table tennis.
What entertainment options are available at Ixtapa Palace?
There is a nightclub and live entertainment available for guests at the hotel.
What is the distance from Ixtapa Palace to nearby beaches?
The hotel is approximately 200 m from Ixtapa Bay and about 1 km from local beaches.
What nearby dining options are available close to Ixtapa Palace?
Nearby restaurants include Emilio's Pizza, Restaurante Villas Paraiso Ixtapa, and The Blue Shrimp, all within 0.5 km.
Does Ixtapa Palace provide any spa services?
The hotel offers a full-service spa that includes beauty treatments and massage services.
Is Ixtapa Palace suitable for families?
Yes, the hotel is family-friendly, featuring a children's pool and a playground.

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